Secure Internet Storage Solutions (Secure-ISS) takes our users’ security and privacy concerns seriously. The protection of your personal information is fundamental to the way we provide our services. To this end, we have adopted data protection policies and procedures to protect the personal information that you entrust to us. The information that we collect is sufficient to ensure that the services provided by Secure-ISS are secure, efficient and ultimately meet our customers’ expectations.
The following paragraphs outline our Security Policy. We may make alterations or additions to this policy from time to time; if so, these changes will be reflected on our website.
Secure-ISS utilises some of the most advanced technology for Internet security commercially available today. Secure-ISS requires users to create a unique user name and password that must be entered each time a user logs on. When a user accesses our platforms, the particular service is provided through one of a number of security mechanisms. The security application layer is dependant on the service being accessed and encrypts all communications from the client connection point to the Secure-ISS Service.
Our primary and secondary data centres are located in Brisbane (Tier 2 and Tier 3) outside of the 100 year flood zones. All data remains in Australia and remains under Australian privacy laws.
Our primary data centre was designed to achieve maximum uptime, stability and redundancy, and features the following specifications:
Availability and Our Network
Our services are provided over a Tier 1 network in Australia. The network reach includes some of the best Internet pipes to both New Zealand and the United States, should clients be located in these domains. With our investment in this infrastructure it provides greater redundancy, uptime and performance for our client base.
Handling of Security Breaches
Despite all parties best efforts, no method of transmission over the Internet, or method of electronic storage, is perfectly secure. Therefore, we cannot guarantee absolute security. You can read more about Secure-ISS ’s obligations within our Terms and Conditions.
Keeping your data secure also depends on you ensuring that you maintain the security of your account by using sufficiently complicated passwords and storing them safely. You should also ensure that you have sufficient security on your system, to keep any data you download to your own computer or key to our solutions away from prying eyes. We offer a number of security mechanisms (such as SSL to secure the transmission of data), but it is your responsibility to ensure that that feature is enabled on your connection. You can read more about our customer’s obligations within our Terms and Conditions.
If you have any questions about security on any one of the Secure-ISS platforms, please email us at firstname.lastname@example.org.