Secure-ISS provide a holistic approach to technology and security related matters at a number of levels through a continuous improvement approach. Secure-ISS’s maturity model is underpinned by the ITIL framework.
Secure-ISS have the People, Systems, Processes, Experience, Certification, Relationships, Frameworks and Vendors in place to assist your business reach its goals and stay secure.
Services at a Glance
Secure-ISS can assist your organisation with IT Service Management, Vendor Management and Procurement Management activities and functions.
Through our Service Management function, Secure-ISS provides (onsite and cloud) Managed Services, with support for Level 1 through to Level 3 type technology activities, Architectural and Strategic services in addition to CIO as a Service functions.
Our services are backed up with Service Coverage definitions, Service Level Agreements (SLAs) and reportable business outcomes.
Capability at a Glance
Secure-ISS’s capability extends beyond simply supporting infrastructure operations. We provide a number of services on a Time and Materials, Fixed Price or Project basis. At a glance our other services include:
- IT and Cloud Strategy definition, architecture and migration;
- Security and Compliance Audits;
- Layered Security, Detection and Response solutions.
We deliver our capabilities through a combination of Operations, Management, Strategy and Security frameworks, processes and systems.
Technology Operations and Maturity
The most conclusive way to mature a business IT environment is by adhering to an overarching service lifecycle.
Secure-ISS use ITIL as the basis of maturity, which comprises the following components:
- Service Strategy
- Service Design
- Service Operation
- Service Transition
- Continual service improvement.
ITIL itself has a number of underlying best practices which expects process owners and/ or stakeholders to be responsible and accountable for the applicable activities and reporting of the same.
Additional Cloud Services include:
Arrange a consultation about Cloud Services
Are you ready to take your business to the next level or do you need to mature your overall IT framework?
We pride ourselves on our Customer Service with a team of expert operational and consulting staff available to meet your business requirements in the Technology or Security space.
Let’s start the conversation today.